Senior Transportation Program

We know there comes a time in our lives that we must make the difficult decision to stop driving or limit our driving. This decision does not come easy as it can often make us feel that we’ve lost our independence or feel isolated from others. Here at the Township, we understand this transition and this is why we created a transportation program for the seniors in our community. We take seniors over the age of 60 to those essential appointments. The Transportation Program is a free program that runs Monday through Friday, 9AM to 4PM.

WE ARE HERE TO HELP

We take seniors over the age of 60 to those essential appointments. The Transportation Program is a free program that runs Monday through Friday, 9AM to 4PM. We take seniors to doctor offices and other authorized non-medical locations. Please register today to start using our service.

Authorized non-medical

The Township will also take seniors to other essential locations in our township. Clients are transported to Grocery Stores, Pharmacies, Banks, Beauty and Barber Shop locations, and other authorized establishments. Seniors will be taken to locations closest to their residence *NO EXCEPTIONS*

  • Various locations:

    MONDAYS ONLY

    • Oak Brook Mall
    • Yorktown Mall

    MONDAY THROUGH FRIDAY

    • North Riverside Mall
    • Aldi’s - Bellwood-Broadview- Forest Park-Melrose Park- Northlake.
    • Jewel Osco - Elmhurst-Melrose Park-LaGrange Park-North Riverside-Westchester
    • Target - Broadview-Hillside-Melrose Park.
    • Wal-Mart - Northlake - Forest Park.
    • Tony’s Foods - Melrose Park- Berwyn.
    • Walgreens & CVS - Various Locations
    • Food4Less & Torres Foods - Melrose Park-Berkeley
    • Mariano’s - Westchester
    • Living Fresh - Forest Park
    • IL Secretary of State Office - Melrose Park
    • Social Security Administration - North Riverside – Hillside
    • Department of Human Services - Melrose Park
    • Libraries & Senior Clubs

  • When riding with us, our drivers will:

    • Call you upon pick-up
    • Drop you off at your destination            
    • Open car doors
    • Store your walkers
    • Follow the schedule
    • Remain courteous
    • Provide you with information on our service

  • You are asked to:

    • Wear a seatbelt
    • Walk and Enter/Exit without Diver’s assistance
    • Carry your own bags and belongings
    • Only a 4-bag limit
    • Be ready 15 minutes early
    • Don’t request unscheduled stops
    • Don’t smoke, eat, or drink in the car
    • Call by 3 p.m. for return rides
    • No use of foul language or exhibiting rude/inappropriate behavior 
    • No large folding shopping carts
    • No wheelchair

Frequently asked questions

  • What if I need help getting in/out?

    If you need any assistance, you must have a family member or caregiver ride with you, our drivers, legally cannot assist you.


  • Can I have someone ride with me?

    Yes, but they must be 21 years of age or older, and you must inform dispatch every time you’ll have a guest.


  • How do I schedule a trip?

    Once registered, you can schedule a ride by calling dispatch at 708-344-7430 at least 2 business days or at the most 30 days in advance.


  • Can I have the driver take me to multiple places?

    No, each client is allowed 1 round trip per day. No unscheduled stops are allowed.


  • Can I go to the mall?

    Yes, you can go to North Riverside Mall any day of the week, and for Oak Brook and Yorktown Malls we will only go on MONDAYs with a scheduled 10:30 AM pick-up and 1:30 PM return.


  • Can I bring my pet?

    No.

  • Will the driver come inside the doctor's office or store to come get me?

    No, we are a curb-to-curb service.

  • Who else can provide transportation in the Township if Proviso doesn’t go to the location I'm looking for?

    You can contact your local village as some may have taxi coupons and/or other forms of transportation for their residents. There are also other forms of transportation, please click the link for more information.


    ADA Paratransit -  https://www.pacebus.com/ada


    RTA Discounted Fare and Ride Free Programs - https://www.rtachicago.org/riders/free-and-reduced-fare-programs


    Community Assisted Rides (CARS) - https://communityassistedrides.org/